Casino Logo

Astrozino Privacy Policy

At Astrozino, we are fully committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your data when you access and use our website at https://astrozino.com/. We encourage you to read this document carefully before registering or using any of our services. By continuing to use our platform, you agree to the practices described here. If you have questions about the Astrozino casino login process or how we handle data collected during account creation, this document is your primary reference.

1. Who We Are

We are Green Champions Leader S.R.L., a company incorporated in Costa Rica (San José, Montes de Oca, San Pedro, Los Yoses), registered under company number 3-102-917157. We operate Astrozino under a gaming licence issued by the Curaçao Gaming Control Board (OGL/2023/155/0098). Our platform offers a full online casino and sportsbook experience across multiple languages and currencies. For any privacy-related questions, you may contact us at support@astrozino.com.

2. What Information We Collect

We may collect the following categories of personal information when you interact with our services:

2.1 Registration and Account Data

  • Full name, date of birth, and nationality
  • Email address, phone number, and home address
  • Username, password, and security credentials
  • Currency preference and preferred language
  • Payment method details, including card or crypto wallet information

2.2 Identity Verification (KYC) Data

At Astrozino, we are legally required to verify your identity before processing your first withdrawal or within 30 days of registration — whichever comes first. During the Astrozino withdrawal process, we may request:

  • A government-issued photo ID (passport, national ID card, or driver's licence)
  • A selfie with your ID document
  • Proof of address (utility bill or bank statement dated within 3 months)
  • Source of funds documentation where required by anti-money laundering regulations

All KYC documents must be submitted in PNG, JPEG, or PDF format and must not exceed 3–5 MB in size. We will notify you of your KYC status within 24 hours of submission.

2.3 Transaction and Gaming Activity

  • Deposit and withdrawal history, amounts, and methods used
  • Game activity, betting patterns, and session duration
  • Bonus usage, promo codes entered (such as the Astrozino promo code "CRYPTO"), and wagering progress
  • Device type, operating system, and browser information

2.4 Technical and Usage Data

  • IP address and geolocation data
  • Cookies, pixel tags, and similar tracking technologies
  • Log files, session identifiers, and access timestamps

3. How We Use Your Information

We use the data we collect for several important purposes. Our processing of your personal information is grounded in legal obligation, contractual necessity, legitimate interest, and — where required — your consent.

  • Account management: We use your data to create, maintain, and secure your account, including facilitating the Astrozino login process.
  • Service delivery: We process your information to provide access to our casino games, sportsbook, bonuses, and promotions.
  • KYC and compliance: We verify your identity to comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations.
  • Payments: We use your financial data to process deposits and withdrawals in accordance with our payment policies. All withdrawals are processed back to the payment method used for the original deposit.
  • Responsible gambling: We monitor gaming activity to detect signs of problem gambling and apply responsible gaming tools where appropriate.
  • Customer support: We use your contact details to respond to support requests submitted via live chat or email.
  • Marketing communications: Where you have opted in, we may send you promotional emails about bonuses, such as the Astrozino no deposit bonus offers or free spin promotions.
  • Fraud prevention and security: We analyse transaction patterns and usage data to detect and prevent fraudulent activity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. Cookies help us deliver a personalised and functional experience, remember your preferences, and analyse how you interact with our platform. Here at Astrozino, we use the following types of cookies:

  • Essential cookies: Required for core website functionality, including the login session and account security.
  • Analytics cookies: Help us understand how users navigate our platform so we can improve performance and content.
  • Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of our campaigns.
  • Preference cookies: Store your language, currency, and display settings for a more seamless experience.

You may manage cookie preferences through your browser settings at any time. Disabling certain cookies may limit some features of our website.

5. How We Share Your Data

We do not sell your personal data. However, we may share your information with trusted third parties in the following circumstances:

  • Payment processors: To facilitate deposits and withdrawals via cards or cryptocurrency networks.
  • Game providers: Partners such as Evolution, BGaming, Betsoft, and others may receive anonymised session data to deliver their content on our platform.
  • Affiliate partners: Our affiliate programme, operated by Froggy Partners, may receive referral tracking data in accordance with applicable agreements.
  • Regulatory authorities: We may disclose data to the Curaçao Gaming Control Board or other competent authorities when legally required.
  • Identity verification providers: Third-party KYC services that assist us in verifying documents and conducting compliance checks.
  • Legal and law enforcement: Where required by applicable law, court order, or government request.

6. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law. In most cases, we are obligated to retain financial and identity records for a minimum of five years following account closure. After this period, we securely delete or anonymise your data.

7. Your Rights

Depending on your country of residence, you may have the following rights regarding your personal data:

  • Right to access: You may request a copy of the personal data we hold about you.
  • Right to rectification: You may ask us to correct inaccurate or incomplete information.
  • Right to erasure: You may request deletion of your data, subject to our legal obligations to retain certain records.
  • Right to restrict processing: You may ask us to limit how we use your data in certain circumstances.
  • Right to data portability: Where applicable, you may request a structured copy of your data in a machine-readable format.
  • Right to object: You may object to our processing of your data for direct marketing purposes at any time.
  • Right to withdraw consent: Where we rely on consent as the legal basis for processing, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@astrozino.com. We will respond to all verified requests within a reasonable timeframe.

8. Security Measures

We implement a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. Our security practices include SSL encryption, secure data storage, restricted staff access, and regular security audits. While we take every reasonable precaution, no digital transmission method is entirely risk-free, and we encourage you to keep your account credentials confidential at all times.

9. Restricted Territories

Our services are not available to residents of certain jurisdictions. We do not knowingly collect or process data from individuals located in restricted territories, including the United Kingdom, the United States, and other countries listed in our Terms and Conditions. If you are accessing our platform from a restricted region, we ask that you discontinue use immediately. Access from restricted countries may result in account suspension and withholding of funds in accordance with our policies.

10. Children's Privacy

Our services are strictly intended for adults aged 18 and over (or the legal gambling age in your jurisdiction, whichever is higher). We do not knowingly collect personal data from minors. If we become aware that a user is under the required age, we will immediately close the account and delete any associated data.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party platforms you visit through links found on our website.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or by displaying a prominent notice on our website. Your continued use of the Astrozino casino platform after changes are posted constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out. Our customer support team is available 24/7 via live chat directly on our website or by email at support@astrozino.com. We are here to help and will respond to all privacy-related enquiries as promptly as possible.

Content updated: July 12, 2026